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CE Fall Schedule »

Business Performance Improvement


BUSINESS PERFORMANCE IMPROVEMENT
   
SOLUTIONS DEVELOPMENT
     Phone: (214) 860-5811
     Email: SolDev.dcccd.edu

 

Course and Section # Day Date Time Hours Room Fee Insructor

BMGT 1019 55400
Developing Others and Setting Performance Expectations

T 09/08 8:00a-5:00p 8 TBA $466 TBA

BMGT 1019 55400
Developing Others and Setting Performance Expectations

T 09/22 8:00a-5:00p 8 TBA $466 TBA
This program equips leaders with practical processes and skills that will develop talent. Likewise, the course focuses on the leader's role before, during and after the development plan. Leaders learn how to set performance expectations to drive accountability, so team members know what is expected of them and are committed to achieving projected goals. A method for reviewing performance progress is also integrated in this program.
BMGT 1012 55400
Empowering Your Organization
 W 09/3 8:00a-5:00p 50 TBA $555 TBA
BMGT 1012 55401
Empowering Your Organization
 W 09/24 8:00a-5:00p 50 TBA $555 TBA
This interactive workshop is for employees who are responsible for developing departmental or organizational goals, and for communicating a compelling vision (supervisors, project leaders, team leaders, managers, executives)
COMG 1000 55400
English as a Second Language Level 1:  Customized for Manufacturing Vocabulary
MWRF 09/3-09/17 8:00a-5:00p 50 TBA $845 TBA
COMG 1000 55401
English as a Second Language Level 1:  Customized for Manufacturing Vocabulary
MWRF 09/22-10/03 8:00a-5:00p 50 TBA $845 TBA
COMG 1000 55402
English as a Second Language Level 1:  Customized for Manufacturing Vocabulary
MWRF 10/08-10/22 8:00a-5:00p 50 TBA $845 TBA
This learning program is designed to teach participants with limited English proficiency the reading, writing and speaking, and listening comprehension skills that will aid in enhancing work-related communication.
COMG 1000 55403
English as a Second Language Level 2:  Customized for Manufacturing Vocabulary
MWRF 09/19-10/03 8:00a-5:00p 8 TBA $845 TBA
COMG 1000 55404
English as a Second Language Level 2:  Customized for Manufacturing Vocabulary
MWRF 10/06-10/17 8:00a-5:00p 8 TBA $845 TBA
COMG 1000 55405
English as a Second Language Level 2: Customized for Manufacturing Vocabulary
MWRF 11/03-11/17 8:00a-5:00p 8 TBA $845 TBA
This learning program is designed to teach participants with limited English proficiency the reading, writing and speaking, and listening comprehension skills that are more advanced than Level 1 basic skills and that will aid in enhancing more advanced work-related communication required in work activities that require more advanced communication skills. Prerequisite for this class is haven taken English as a Second Language Level 1: Customized for Manufacturing Vocabulary.
BMGT 1091 55400
Interview Skills for Managers
M 09/15 8:00a-5:00p 8 TBA $555 TBA
BMGT 1091 55401
Interview Skills for Manager
M 11/03 8:00a-5:00p 8 TBA $555 TBA
Learn how to conduct employment interviews that will ensure only the best candidates are selected to meet job requirements. This workshop will enable you to successfully elicit critical information from candidates, including past performance and behavior.
BMGZ 1000 55400
Intro to Predictive Index   Level 1
R 09/11 9:00a-11:00a 2 TBA $99 TBA
BMGZ 1000 55401
Intro to Predictive Index   Level 1
R 09/25 9:00a-11:00a 2 TBA $99 TBA
This overview introduction will stress the importance of understanding diverse behaviors in the work environment. Identification and understanding work related behaviors that help an individual, team, and organization achieve a common goal.
BMGZ 1000 55402
Intro to Predictive Index   Level 2
F 09/19 9:00a-11:00a 2 TBA $895 TBA
BMGZ 1000 55403
Intro to Predictive Index   Level 2
F 10/03 9:00a-11:00a 2 TBA $845 TBA
This second level overview will stress working with diverse behaviors in the work environment. Leveraging work related behaviors that help an individual, team, and organization achieve a common goal. Prerequisite for this class is haven taken Predictive Index Level 1
BUSZ 1000 55400
Introduction to Customer Service Excellence
W 09/24 9:00a-11:00a 2 TBA $845 TBA
BUSZ 1000 55401
Introduction to Customer Service Excellence
W 10/08 9:00a-11:00a 2 TBA $845 TBA
This course provides training in key principles of customer satisfaction through excellence in service. Basic customer satisfaction principles and techniques are explored.
BMGT 2006 55400
Leadership Development Workshop
M 09/15 8:00a-5:00p 8 TBA $555 TBA
BMGT 2006 55401
Leadership Development Workshop
M 10/20 8:00a-5:00p 8 TBA $555 TBA
This program focuses on key concepts for leadership development and is customized to fit the customer needs. Learning concepts and exercises may focus on topics such as: Emotional Intelligence, Coaching for Commitment and Success, Conflict Management, POLARIS, Strategy and Performance, High Performing Teams, Focus on Commitment, and Performance Appraisal. Participants learn how to use key concepts to be an effective leader.
BMGT 1020 55400
Leadership Excellence
W 09/10 8:00a-5:00p 8 TBA $555 TBA
BMGT 1020 55401
Leadership Excellence
W 10/08 8:00a-5:00p 8 TBA $555 TBA
Leadership This leadership training program helps managers and supervisors to develop a consistent example of excellence. Leaders learn to train, develop and mentor employees excellence.
BMGT 1004 55400
Problem Solving
M-F 09/02-10/31 FLEX 24 TBA $750 Mentzel, K.
BMGT 1004 55401
Problem Solving
M-F 09/02-10/31 FLEX 24 TBA $750 Mentzel, K.
BMGT 1004 55402
Problem Solving
M-F 10/01-11/15 FLEX 24 TBA $750 Mentzel, K.
BMGT 1004 55403
Problem Solving
M-F 10/01-11/15 FLEX 24 TBA $750 Mentzel, K.
BMGT 1004 55404
Problem Solving
M-F 11/01-12/19 FLEX 24 TBA $750 Mentzel, K.
BMGT 1004 55405
Problem Solving
M-F 11/01-12/19 FLEX 24 TBA $750 Mentzel, K.
Utilizing a systematic process to attack and solve problems is a reliable way to eliminate hassles and waste from the work environment. This workshop provides both individuals and teams with a roadmap to follow, a common language for solving problems, and a set of tools and techniques to apply. If your organization experiences unnecessary delays, wasteful steps, gaps in the work flow, or just everyday problems, this workshop is a must for you.
BMGT 1091 55400
Lean Management Systems
T 09/23 8:00a-5:00p 8 TBA $555 TBA
BMGT 1091 55401
Lean Management Systems
T 10/14 8:00a-5:00p 8 TBA $555 TBA
BMGT 1091 55402
Lean Management Systems
T 11/05 8:00a-5:00p 8 TBA $555 TBA
In this 1 day class, it will spell out the linkage between an organization's culture and its management system including performance measures & management, and management habits and routines. This class will provide a framework to see the differences between lean and traditional cultures, and details the practices, tools and thinking for establishing lean management.